Help Scout pricing history
SupportWe track the Help Scout pricing page and record every real price change. Get an email the moment it changes.
Last checked: 20 Aug 2026 · checked daily
What is Help Scout?
Help Scout is a customer support platform that teams use to manage email, chat, and web messaging from a centralized inbox. The product offers a free tier for basic support needs, along with three per-user monthly tiers for growing teams, plus an optional AI-powered tier priced per resolution for automated customer answers.
Current pricing — as of 20 Aug 2026
Free
$0.00
flat
Standard
$25.00
per user/mo
Plus
$45.00
per user/mo
Pro
$75.00
per user/mo
AI Answers
$0.75
per resolution
Price change history
Frequently asked questions about Help Scout pricing
How much does Help Scout cost?
Help Scout lists 5 pricing tiers on its pricing page: Free, Standard, Plus, Pro, AI Answers. Paid pricing starts at $0.75 (per resolution) on the AI Answers plan, as of 20 Aug 2026.
Does Help Scout have a free plan?
Yes — Help Scout currently lists a free tier on its pricing page, alongside its paid plans.
When did Help Scout last change its pricing?
We haven't recorded a Help Scout price change since we began tracking. We check the pricing page daily, so any future change will appear in the history on this page.
How can I get notified when Help Scout changes its pricing?
SpendChime checks the Help Scout pricing page every day and emails you the moment a real price change lands — with the estimated cost impact for your team size. Copy and design changes are filtered out, so you only hear about actual price movements. You can start watching Help Scout free, no card required.
Other Support tools we track
Get alerted when Help Scout changes its pricing
SpendChime emails you the moment a real price change lands — with the cost impact for your team. Free to start.
Watch Help Scout — free